Returns & Exchanges

From USA

Quality item. Fast delivery

These shoes are so much fun! They work amazingly. Fast Delivery.

QUESTIONS? LOOK HERE!

Please, if your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking "Add to Cart".

You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.

Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed.  Please if you have to cancel your order for any reason reach out to us immediately at contact@tarruboutique.com if you are able to cancel within the given time frame.  We process orders as quickly as possible so cancellations are time sensitive.

Tarruboutique provides you with an excellent opportunity to track your order by simply indicating your tracking number. As soon as you get the number after a shipment confirmation, fill it in on our Track my Order page tarruboutique Track Your Order and click on Track button. As simple as ABC: you will immediately see where your package is at the moment and which stages your delivery has already gone through.

No worries - slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at contact@tarruboutique.com. We would be glad to help you at any time!

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it.  Rest-assured we are doing everything in our power to get your order to you as soon as possible!  Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 15 business days.  Please consider any holidays that might impact delivery times.

If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.

We securely accept all major credit cards and PayPal. All prices and orders are listed and processed in US Dollars. However, please note that we are able to accept international credit and debit cards in any currency.

We sure do! However, we are not responsible for customs charges. Customs may charge their own fees which are not associated with our shipping cost. They are their own entity and reserve the right to charge as they see fit.

No, accounts are totally optional.

Our payment provider automatically & securely processes your order immediately after it is placed.

We offer FREE international shipping. Please note, duties and other international shipping charges are non-refundable.

As we partner with merchants and product manufacturers from all over the world, we opt for the ePacket delivery system from EMS. This innovative shipping technology enables you to track your order at any time. And, what is even more critical, it is fast as lightning!

Overview
Return the new, unopened items to us within 14 days of delivery.
Simply contact our support team at contact@tarruboutique.com if you have any questions regarding your return.
For any product valued over $75 you should consider using a trackable shipping service or purchasing shipping insurance.Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.Please be considerate when placing your order to choose the correct size, color, ect. of your product to avoid any returns for exchanges.

Return address:
Tarruboutique


1795 Berri St

Montreal, QC H2L 0B1

Terms & Conditions:

We encourage customers to carefully read our Returns Policy and to please make sure all the items are eligible for return to avoid disappointment.We only provide store credit for items purchased with a discount or discount code of 25% or more, from our full retail price.Refunds or store credit will be issued within 30 days from the date we receive your return at our return address (listed above).You have 14 days from the date your receive your order to initiate and return your item(s) for a refund or store credit. Any returns not made within this window will be rejected.We provide a refund to your original payment method for all full-priced items.Exchanges are provided through store credit for eligible items only.We do not provide a return label or pay for returns shipping.Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.All items purchased with a gift card or store credit are not eligible for return. Gift cards purchased and store credit issued by Inspire Uplift cannot be exchanged or refunded.All shipping charges and governmental taxes are non-refundable.Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed.The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.If you have any questions at all regarding our Returns Policy please reach out directly to us at contact@tarruboutique.com and one of our customer support specialists will help within 1 business day. 

Return address:
Tarruboutique
1795 rue Berri
Montreal, Quebec H2L OB1 Canada